Shipping policy
Vallina Shipping Policy
Last updated: June 5, 2026
Order Processing
At Vallina, we strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for us to prepare your order. Once your order has shipped, you will receive a tracking email with details on how to monitor the status of your package.
Domestic Shipping — United States
We offer various shipping options to ensure you receive your order in a timely manner. The following shipping options are available for domestic orders:
| Shipping Method | Shipping Cost | Estimated Delivery |
|---|---|---|
| Standard/Free | Free | 3-7 business days |
| Expedited | Calculated at checkout | 2-4 business days |
| Express | Calculated at checkout | 1-3 business days |
International Shipping
For international orders, please allow 7-21 business days for delivery. Please note that customs and duties are the responsibility of the customer. We recommend checking with your local customs office for any applicable fees or taxes prior to placing your order.
Order Tracking
Once your order has shipped, you will receive a tracking email with details on how to monitor the status of your package. You can use this tracking information to stay up-to-date on the delivery of your order.
Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. When contacting us, please include your order number and photos of the damaged items. We will work with you to resolve the issue as quickly as possible.
Contact Us
For any questions or concerns regarding shipping, please email us at support@vallina.shop. We are available to assist you via email only and will respond to your inquiry as soon as possible.